Your Triumph

Our Ambition

Success For Every SME and Social Enterprise

ICON is a UK business consultancy service, blessed to have locations near the UNESCO World Heritage site of Ironbridge Gorge, Shropshire and in the historic Jewellery Quarter district of Birmingham, West Midlands. Delivering innovative as well as ‘tried and tested’ global business solutions for nearly 20 years, the company works with Small to Medium Enterprises (SMEs), Social Enterprises and Entrepreneurs from startups to established organisations. 


Success for every SME and Social Enterprise


INTEGRITY: We act and work candidly and honestly –  fostering the trust and respect of our clients and partners.

COMMITMENT: We work to the highest level of professionalism and dedication, valuing individuals from all walks of life and recognising their contribution to our clients and to us.

ONE TEAM: We work as one team in unison with our clients and partners.

NETWORK: We recognise the limits of our capabilities and will develop a network of collaborative partners who will benefit our clients.


Our mission is to help organisations improve and grow.

We help SMEs and Social Enterprises identify and set the direction towards achieving their goals and aspirations. We work with entrepreneurs, business owners, board members, trustees, decision makers and the ‘front line’ to shape their organisation.

From developing bespoke growth strategies and plans, to leadership and coaching our holistic solutions apply current and proven techniques.

Our approach is jargon free, clear and simple.


An exceptional company is the one that gets all the little details right. And the people out on the front line, they know when things are not going right, and they know when things need to be improved. And if you listen to them, you can soon improve all those niggly things which turns an average company into an exceptional company.

Sir Richard Branson

We identify internal and external challenges, help develop growth strategies, improve business processes, engage employees, integrate IT and explore access to finance. 

We bring global know-how and local insights to enable our clients to succeed achieve desired organisational outcomes.

Our ability to examine the current and required technology infrastructure to support the growth ambitions of the clients, stands us out from the crowd. From a single user desktop to remote working, from simple lean business templates to integrated customer relationship management and billing solutions.  From the big issues to the little details, ICON aims to ensure your business adopts the appropriate, affordable and, importantly, scalable technology to help your organisation compete and grow successfully. 


Your Reputation

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently”  Warren Buffet

ICON understands that the true value of an organisation goes beyond the bottom line. We look at preserving and improving your business reputation through your brand, vision, mission and values.


From startup, acquisition or downsizing, the ability for the organisation to meet or drive market expectations is fundamental. ICON will help you identify the opportunities, the cash cows, potential stars and niches for your enterprise to focus its growth ambitions upon.

Your Clients

Securing new and preserving existing clients is rewarding, but also a dual edged sword balancing ‘the old with the new’. ICON will guide you through distinguishing your valued customers, which often are not the ones with the largest orders, and help you identifying new favourable customers and improving your processes to satisfy both.

Your Stakeholders

You and your enterprise will have many stakeholders – both internal and external to the organisation – all with a vested interest in seeing the enterprise succeed. ICON will work with you to inform and leverage mutually agreeable outcomes for your employees, your customers, your supply chain and your backers.

What Are The Solutions

Take A Look At Our Range Of Services